KM Designs offers a wide variety of the freshest flowers and unique seasonal blooms. Every day brings new and exciting opportunities to lift a mood, incite a memory or just bring a smile to someone's face. KM Designs enjoys sharing their passion for offering the finest product available, presenting it in a creative way that changes with the seasons, and providing a great customer experience and memorable gift for any occasion.
Our Policy Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
Arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
If the floral container shown online is not available, a similar container will be used.
For blooming and green plants, similar plants may be substituted of equal or greater value.
For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type and color, but may substitute with another color.
If the plant container shown online is not available, a similar container will be used.
Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.
Please note all transactions are in US currency. In the U.S., same day delivery is generally available Monday-Saturday on orders received before noon or 12:00pm eastern standard time. Orders received after 12:00 pm may be delivered the next delivery day. There are no deliveries on Sunday or legal holidays from our Retail On-line store. Please make sure that your order information has accurate and complete information in order to avoid delivery delays. This would include complete address, Apt # or Suite # if needed, and most especially a current telephone number.
Floral Order Delivery Times
Deliveries are made during normal business hours. We guarantee same day delivery for all orders placed before 12pm. We will be unable to guarantee same day delivery if order is placed after 12pm, specific times or within an hourly range unless verbally agreed. These are limited to special circumstances due to Sympathy or Funeral. Requests may be taken for either AM or PM delivery with a verbal confirmation from Manager @shop location. Additional expedited delivery fee may apply.
When the Recipient is Not home
The florist may choose to leave the arrangement with a neighbor or manager and attach a note to the recipients door stating who accepted the arrangement on their behalf, or if the area is secure to leave the arrangement at the door. The florist may also leave a note on the recipients door asking the recipient to call the florist's shop and arrange for a convenient time for re-delivery.
To honor our satisfaction guarantee, the recipient will be called to schedule delivery. We do not accept requests for delivery at a specific times of day. Substitutions may be necessary to insure your arrangement or specialty gift is delivered in a timely manner. For residential deliveries, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return or attempt delivery the next day. For business deliveries, if the business is closed or not accepting deliveries, delivery will be attempted the next business day.
Please consider your gift delivered on the day you requested. If we have any difficulty with your order, we will contact you by telephone and/or email the day you placed the order.